Complaint at the Han Dee Hugo's (BP Gas) on Highway 70 near Shotwell Road in Clayton

I know I should probably use some other method to discuss this, but I'm extremely irritated now and need to have steam blow off. :-x (It seems like lately I've been dealing with a bunch of junk in my life and some people just seem to be rubbing me a little too much the wrong way.)

Anyway, I was driving back from my sister's about an hour ago (11:30 PM on March 31st) and decided to purchase some gasoline for my Jeep. I used the BP gift card and my credit card. There was NO problem there. I had another BP gift card and decided to use it inside to purchase some extra groceries, etc.

Well, I went inside to see how much I had on my card. The cashier (who had an European accent) told me I had to purchase something FIRST before he would tell me the balance on my card. So, I purchased a Diet Coke and used the card. The beverage was $1.38 with tax...leaving me with a balance of $18.62 on my card.

I decided to purchase more items and the total came up to $19.24. The cashier SWIPED the card and told me it did NOT work. I asked him why because the SAME card worked just five minutes earlier. He had already swiped the card...therefore, I fully believe the confused cashier had already DEDUCTED the balance from the card!!!

I asked him to ring me up again...and to see if the card would work. Just like before, I was screwed! The card didn't work. I told him the card worked before without any problems...and he told me in a very heavy European accent that the card "vould not vork" at all. Duh! Because he already deducted the balance when he shouldn't have, right???

I told him I would just take my Diet Coke and leave...and I did leave the items on the counter, ready for him to spend more of his quality time at work putting them away. I guess he deserved that, didn't he?

I went home and went online to see if there were any customer service e-mail addresses, etc. for BP Rewards Gift Cards as well as Han Dee Hugo's. I didn't find any at first...and then I thought of the forums on http://4042.com and decided to let off some steam here.

I would like to be compensated some how...even though it's only $18.62 and the cashier made an error on his part. I might go back to the store when the manager is there and ask to speak to him. This really ticks me off! Morons! (Sorry...people really aren't morons, are they? That's a little rude to say.)

Hopefully, I can get in contact with someone because this was the first time I walked into a gas station and the cashier ended up robbing me!!!!

(Have any of you had experiences such as this? How did you handle it? Obviously, I've been annoyed too much lately.)